Victim Services

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vslogo_thumbIt is the policy of the Pflugerville Police Department to observe the rights of crime victims and to ensure they will be treated with fairness, compassion, and dignity.

Victim's needs are met through a 24/7 victim services program benefiting any personal situation. This program utilizes community volunteers to provide services to victims and their families, witnesses to the crime, law enforcement personnel, and the community at large. The target population includes all citizens of Pflugerville and all students of the Pflugerville School District.

Services Include

  • On-scene crisis intervention
  • Emergency referrals
  • First responders and community debriefing
  • Accompaniment to court
  • Letter/phone call follow-up
  • Accompaniment to trauma services
  • Assist with Crime Victims Compensation Application
  • Volunteer recruitment and training
  • Emergency protective orders
  • Body and/or death notification
  • Continued advocacy

Volunteers needed

The Pflugerville Police Department Victim Services Unit is in need of volunteers.  Those interested must attend a mandatory orientation. (Next orientation date TBA)  

Training classes are held on Mondays and Wednesdays from 7 - 9:30 pm for 8 weeks. (Next training date TBA)

Topics will include how to work with victims of family violence, sexual assault, child victims, elderly victims, survivors of suicide and homicide, and victims of other violent crimes. Any interested citizen who resides in Pflugerville or the surrounding area is encouraged to apply.  Applicants must be at least 21 years of age.

If you are interested in becoming a volunteer please download an application, mail it to the Justice Center, fax it to 512-670-5501, or send by email to Judy Allen at

Judy Allen, Director

Pflugerville Justice Center
1611 Pfennig Lane
Pflugerville, TX 78691

Hours: 8 a.m. - 5 p.m.
On Call: 24 Hours
After Hours: 512-990-6700 

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