Chief Jessica Robledo
Robledo served the City of Austin for 30 years and has more than 15 years of executive and supervisory experience. Robledo joined the City of Pflugerville Police Department as Interim Chief on January 6, 2017 and was sworn in as the Pflugerville Chief of Police in an Oath of Office Ceremony on February 14, 2017.
In her time with Pflugerville Police Robledo has increased transparency of the department by implementing the use of Digital Neighborhood Watch and Crime Map programs. Robledo regularly supports PfISD school district events, the Pflugerville Falcons Special Olympics team and established the Blue Guardian Mentorship Program in Pflugerville chapter, a program she began in Austin and has been adopted by other Texas agencies. Robledo believes in engaging her community by being present and involved in the community. Robledo expanded the Police Department’s social media footprint; she uses Facebook, Twitter and Instagram as another tool to increase interaction with members of the community. Because of her dedication, the department has almost 25,000 followers across seven social media accounts.
Robledo has emphasized the importance of first responder mental and physical wellness within the department. As part of this effort, Robledo created the first mental health resilience annual check for each employee with industry expert Dr. Tania Glenn. The Center for American and International Law Suicide honored Robledo for taking the initiative to protect and enhance the mental health of officers in her department. The Suicide Prevention Program has become a model for other departments nationwide who are now creating their own spinoffs for first responder resiliency. Chief Robledo is currently working with PD staff to create a suicide podcast that allows officers to share their collective stories and the perseverance required to overcome obstacles related to the critical nature of the job.
Robledo values employee wellness as part of creating a strong team, and worked with community partners to update the employee gym, created the first peer support program for officers, implemented an employee recognition coin ceremony and a chaplain-training program. Robledo has added a “Family Night” to the mini academy to welcome new officers’ families in addition to a Chief’s Run at graduation to include family, friends and the community the officers will serve.
Robledo’s concerted efforts to diversify the Pflugerville Police Department have led to Pflugerville’s first female commander and first African American Lieutenant. The department also held its first Café con la Policia in May 2019 for Spanish speaking residents and coordinated with the local Univision station on community events.
Robledo recognizes the importance of community policing and has connected with the community through her work with numerous organizations. Robledo served as an executive member of the Salvation Army Advisory Board from 2017 – 2018, as an executive committee member of the Interagency Sexual Assault Team (ISAT) in 2018. Robledo was recognized as a Woman of Distinction in March of 2019 by the Texas Association of Mexican American Chambers of Commerce (TAMACC); and was named as an Executive Committee Member of the Interagency Sexual Assault Team (ISAT) in April of 2019. She currently serves as the second VP of the Law Enforcement Executive of Central Texas (LEECT) and as the District Vice Chair for Blackland Prairie District. She has a servant’s heart and believes in helping the community in which she serves.
Robledo has a Bachelor’s of Science in Physical Education from Angelo State University. Her goals then were to coach and teach but her life took a different turn. Her passion is to mentor kids who share the same traumatic childhood she experienced and encourage perseverance and strength to overcome. Robledo believes that family is not always about DNA; it is about the bumper guards in life who helped shape her. “Don’t judge someone’s broken fence; admire the flowers in their garden.”
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