The Pflugerville Police Department exists to serve the citizens of Pflugerville and visitors to our community with respect, fairness, and compassion. Everyone enjoys hearing a job well done including our employees. The Pflugerville Police Department is eager to learn of instances where you feel an officer or civilian employee performed in an exemplary manner.
Commendations, like complaints, help the agency gauge overall customer satisfaction with our performance. We encourage you to share your opinions regarding Pflugerville Police Department employees and the services provided to you.
Commendations may be submitted online, in writing, in person, or by telephone at 512-990-6700. Your comments will be forwarded through the employee’s chain of command and reviewed by the Office of the Chief of Police. After review, a copy of your comments will be placed into the employee’s personnel file and the original will be provided to the employee.